Terms and Conditions
1. Who we are and how you can reach us
Hi! We are Pump Gymwear. If you would like to speak to us, you can do so in the following ways:
Email us: Info@pumpgymwear.com
Whatsapp: +31 6 47 24 10 15
Chamber of Commerce number: 94668272
VAT identification number: NL00510260B62
2. Applicability
These conditions apply if you buy or have bought something from us. We do our best to bring these general terms and conditions to your attention. You also agree to our privacy policy as soon as you purchase something from us. It states what we do for you and what we expect from you.
3. The agreement
We work every day to ensure a safe website environment. You can shop with us with peace of mind. If you order something from us, you will receive a confirmation by email. We will then keep you informed until your package has arrived.
4. What we expect from you during the reflection period
Feel free to adjust it first. Not happy with it? Please don't make it dirty or broken. If you do, you may not receive a refund for the product.
5. What you can expect from us after returning
If we have received your product in good condition. We then aim to refund the money within 3 working days. If you want to exchange a product, you can indicate this in the form that you receive. If we have received it, your package will be sent the same day!
6. The price
We are always honest about this, so that you are not faced with any surprises. All prices include VAT. There are no shipping costs for orders over €75.
7. Keeping promises and guarantees
We do what we promise. And we are always honest with you. If there is something wrong with the product. Then we will solve it in an honest way!
8. Delivery and fulfilment
We do everything we can to make you happy. If you order before 9:00 PM, your package will be shipped the next day! In principle, if you can order it on our website, we have it in stock. Can't we deliver it anyway? Then you will get your money back, or we will offer you a good alternative. If your order is damaged or lost before it reaches you, it is our fault. We will solve it for you as quickly as possible.
9. Payment
If we ask you to pay an amount in advance, we will process your order immediately after we have received the amount. Is something wrong with your payment details? Let us know.
10. Discount code
Discount codes are only valid for the specified period and cannot be combined with other discount codes, promotions or offers. Discount codes are not valid during sales or other promotions where products have already been discounted.
Discount codes can only be used once per customer and are not transferable. Discount codes have no cash value and cannot be redeemed for cash or credit.
If the customer returns an item purchased using a discount code, the discount will be prorated and only the amount paid for the returned item will be refunded.